Shipping policy
Website Operator: Marius Cioane
Website: http://mariuscioane.com
Thank you for choosing Marius Cioane for your fashion needs! We’re excited to deliver stylish women’s clothing—think chic dresses, trendy tops, and elegant accessories—right to your doorstep. This Shipping Policy details how we prepare, ship, and track your orders to ensure your new favorite outfit arrives promptly and in perfect condition. Read on to understand our process, timelines, and what to expect as we bring a touch of Jacksonville flair to your wardrobe.
Order Preparation Process
Once you’ve placed an order for a fashionable skirt or a statement blouse, our team springs into action. We carefully verify your order details, inspect each garment for quality—ensuring flawless stitching and vibrant colors—and package it securely to protect its style during transit. Typically, we hand off your package to our fulfillment center within 1 to 3 business days from the moment you complete your purchase.
During peak shopping seasons—like holiday rushes or major sales—our order volume may surge, potentially extending preparation by a couple of days. This could also add a bit more time to the journey to your door. If we anticipate a notable delay, we’ll reach out via email or phone to keep you updated, ensuring you’re never left wondering about your chic new addition.
Transit Timelines
The shipping duration reflects how long it takes your order to travel from our fulfillment center to your address. We offer two options to match your schedule:
- Standard Shipping: Expect your package to arrive in 3 to 5 business days, a budget-friendly choice for those who don’t mind a short wait to debut their latest look.
- Expedited Shipping: Need it faster? This option delivers in 1 to 2 business days, ideal for last-minute events or when you can’t wait to wear that perfect dress.
Total Estimated Delivery Time
The total estimated delivery time is the sum of the processing time and shipping time:
For Expedited Delivery: 2-5 working days (1-3 days for processing + 1-2 days for shipping).
These estimates assume smooth sailing, but occasional hiccups—like weather disruptions or carrier delays—might slow things down. We’ll keep you posted if anything affects your delivery.
Shipping Fees and Destinations
We’re proud to ship our fashionable apparel to style enthusiasts in Australia, Canada, the United States, and beyond. Our pricing structure is designed to be fair and transparent, based on your order total and preferred speed:
- Free Shipping: Spend $60.00 or more, and we’ll take care of the shipping costs—a little thank-you for your fabulous taste!
- Standard Shipping: For orders from $0.00 to $59.99, we charge a flat $5.00, keeping it affordable for smaller hauls like a trendy top or accessory.
- Expedited Shipping: Priced at $10.00, this ensures your outfit arrives quickly, ready for your next outing.
While we aim for timely arrivals, factors like customs holds for international orders or unexpected regional issues might cause minor setbacks. We appreciate your patience and will communicate any significant changes as they arise.
Tracking Your Shipment
When your order leaves our fulfillment center, we’ll send you a Shipment Confirmation email packed with details, including your tracking number(s). This lets you follow your package’s progress. The tracking info usually activates within 24 hours, so if it’s not live immediately, check back shortly—it’s likely just syncing with the carrier’s system.
Watch for this email (it might sneak into your junk folder), and let us know if you need help accessing it. We want you to feel confident about when your new fashion piece will arrive.
Handling Delivery Issues
We pack each item—like a delicate blouse or structured dress—with precision to ensure it reaches you in top shape. However, once it’s with the shipping carrier, Marius Cioane isn’t responsible for loss or damage during transit. If your order arrives with a snag, tear, or doesn’t show up at all, please contact the carrier directly to file a claim.
To strengthen your case, keep all packaging—like boxes or protective sleeves—and the affected items, and consider taking photos of any damage right away. For lost packages, your tracking number is your starting point with the carrier. If you hit a snag, reach out to us—we’ll offer guidance where we can.
Additional Insights
- Business Days Defined: Our timelines run Monday to Friday, excluding U.S. holidays and weekends. Orders placed late Friday or over the weekend begin processing the following business day.
- Global Orders: International shipments might face extra transit time or customs fees, which vary by destination and are your responsibility as the recipient.
- Address Accuracy: Please verify your shipping address at checkout—mistakes here could delay your order or send it off course, and we can’t cover those detours.
Let’s Connect
Have questions about shipping, your order, or our latest women’s fashion? We’re here to assist with enthusiasm and care:
- Email: [email protected]
- Send us a note whenever you like—we aim to reply within one business day, often sooner, to address your needs.
- Phone: +1 (970) 456-0496
- Call us Monday to Friday, 9:00 AM to 5:00 PM EST, and speak with our team, ready to help you shine in style.
- Business Address: 2724 Hanover Dr, Fort Collins, CO 80526, United States
- Prefer mail? Send correspondence here. This is our operational base, not a storefront, so drop-ins aren’t an option.
We’re thrilled to bring you fashionable women’s clothing from Marius Cioane. Thank you for shopping with us—your next wardrobe standout is on its way!